The most important thing about a technology is how it changes people.
There are at least two ways to believe in the idea of quality. You can believe there's something ineffable going on within the human mind, or you can believe we just don't understand what quality in a mind is yet, even though we might someday. Either of those opinions allows one to distinguish quantity and quality. In order to confuse quantity and quality, you have to reject both possibilities. The mere possibility of there being something ineffable about personhood is what drives many technologists to reject the notion of quality. They want to live in an airtight reality that resembles an idealized computer program, in which everything is understood and there are no fundamental mysteries. They recoil from even the hint of a potential zone of mystery or an unresolved seam in one's worldview. This desire for absolute order usually leads to tears in human affairs, so there is a historical reason to distrust it. Materialist extremists have long seemed determined to win a race with religious fanatics: Who can do the most damage to the most people?
If we enter into the kind of world that Google likes, the world that Google wants, it's a world where information is copied so much on the Internet that nobody knows where it came from anymore, so there can't be any rights of authorship.
I'd much rather see a world where, when you make some quirky comment on a blog or news story or you upload a video clip, instead of just a moment of fame for your pseudonym, you'll get 50 bucks. The first time that happens, you'll realise that you're a full-class citizen. You have the potential to make money from the system.
I think complexity is mostly sort of crummy stuff that is there because it's too expensive to change the interface.
An intelligent person feels guilty for downloading music without paying the musician, but they use this free-open-culture ideology to cover it.
My dad has sometimes felt that I grew up a little lacking in sufficient eccentricity - in the sense that I'm willing to live as an adult in a house with walls that are parallel to each other, that sort of thing.
Anonymous blog comments, vapid video pranks and lightweight mash-ups may seem trivial and harmless, but as a whole, this widespread practice of fragmentary, impersonal communication has demeaned personal interaction.
It is impossible to work in information technology without also engaging in social engineering.
America's Facebook generation shows a submission to standardization that I haven't seen before. The American adventure has always been about people forgetting their former selves - Samuel Clemens became Mark Twain, Jack Kerouac went on the road. If they had a Facebook page, they wouldn't have been able to forget their former selves.
Governments oppress people, but so do mobs. You need to avoid both to make progress.
Mobs and dictators were made for each other, and when mobs appear, dictators will soon flourish.
When you have a global mush, people lose their identity, they become pseudonyms, they have no investment and no consequence in what they do.
If there's any object in human experience that's a precedent for what a computer should be like, it's a musical instrument: a device where you can explore a huge range of possibilities through an interface that connects your mind and your body, allowing you to be emotionally authentic and expressive.
Technologists provide tools that can improve people's lives. But I want to be clear that I don't think technology by itself improves people's lives, since often I'm criticized for being too pro-technology. Unless there's commensurate ethical and moral improvements to go along with it, it's for naught.
If you're old enough to have a job and to have a life, you use Facebook exactly as advertised, you look up old friends.
The wisdom of crowds works when the crowd is choosing the price of an ox, when there's a single numeric average. But if it's a design or something that matters, the decision is made by committee, and that's crap. You want people and groups who are able to think thoughts before they share.
A remarkable thing about the Silicon Valley culture is that its status structure is so based on technical accomplishment and prowess.
The mass culture of childhood right now is astonishingly technical. Little kids know their Unix path punctuation so they can get around the Web, and they know their HTML and stuff. It's pretty shocking to me.
We're losing track of the vastness of the potential for computer science. We really have to revive the beautiful intellectual joy of it, as opposed to the business potential.