A regulator is supposed to create and enforce a standard.
In some way, L.A. respects the young guy that's out there just trying to make it happen, but in some ways, they disrespect that, too.
There's been so much corruption and so much cronyism in the taxi industry and so much regulatory capture, that if you ask for permission upfront for something that's already legal, you'll never get it.
I call it dark energy. If you are unreliable, customers just disappear.
Some city-council people are really awesome, but most are uninspired.
Uber exists because of mobile telephones.