We may talk lightly but never carelessly. We keep at bay the flow of common, ignorant thought which runs its damaging course through the pathways of ordinary human conversation.
To save your business, your job, your career, your relationship and your marriage. Choose to over communicate rather than, not to communicate at all.
The common ways of 'dealing with problems' are escapism and indulgence. Rare of us realize that inside issues can never be fixed on the outside.
Use two-way communication on oral exams to check the students' knowledge, not their attitudes. Checking attitudes can lead to the slippery area of subjective assessment.