Sometimes emotions are more important than rationality.
The luxury market and its consumer are very flexible and reactive.
In a company like Gucci, you can lose millions and millions in a second.
I tend to make my most important decisions by following my instincts rather than any straightforward logic.
Creative directors can be egocentric, they say. I decide; they shout at people and harass. I don't want that.
Europe is one of the best travel destinations in the world.