I tend to make my most important decisions by following my instincts rather than any straightforward logic.
The luxury market and its consumer are very flexible and reactive.
Sometimes emotions are more important than rationality.
In a company like Gucci, you can lose millions and millions in a second.
Creative directors can be egocentric, they say. I decide; they shout at people and harass. I don't want that.
Europe is one of the best travel destinations in the world.