When I first went into financial services, people told me not to be too over-optimistic about change.
There's always some potential vulnerabilities in any system.
When I talk about the ability for fintech to promote kind of economic growth and productive citizens coming in, using different data and being able to lend to small businesses, see those small businesses start to grow - of course, that means more money for their families, you know, the small-business owner families. They start to hire people.
It's so hard to predict the political environment. I think that business can't sit on the sidelines and just watch. I think we need to be a force for the values that we believe in. We need to partner with government and regulators.
Full financial citizenship means more than just a savings account and a way to transfer money and pay bills. It also requires access to credit along with the ability to accept payments and run a business, send money to family or transact business across borders, contribute to the community and help others in need, and invest for the future.
We cannot just rely on the public sector or the private sector. We all need to work together.
