The best form of customer service is self service. Constantly empower customers to get their own answers themselves.
Year-end goals are terrific! Affirmations with goals are even better! And goals, affirmations, along with visualization is even more effective!
Never start small where goals are concerned. You'll make better decisions - and find it much easier to work a lot harder - when your ultimate goal is ultimate success.
Don't set time limits for achieving goals. They should transcend time.
By definition, to work with me, you need thicker skin and must be OK with a certain amount of verbal abuse!
The truth is, successful people are not ten times smarter than you. They don't really work ten times harder than you. So why are they successful? Because their dreams are so much bigger than yours!