Pessimism doesn't grow your business or even maintain the status quo. The pessimists on your staff make the job harder for everyone around them. They make difficulties out of opportunities.
When you wake up every day, you have two choices. You can either be positive or negative; an optimist or a pessimist. I choose to be an optimist. It's all a matter of perspective.
Life isn't fair. It's true, and you still have to deal with it. Whining about it rarely levels the playing field, but learning to rise above it is the ultimate reward.
Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.
Never forget, the real secret of giving advice is this: Once you've given it, don't concern yourself with whether it is followed or not, and refrain from saying 'I told you so.'
Learn from the past, but don't live there. Build on what you know so that you don't repeat mistakes. Resolve to learn something new every day. Because every 24 hours, you have the opportunity to have the best day of your company's life.
Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.
To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.
Delegating doesn't mean passing off work you don't enjoy, but letting your employees stretch their skills and judgment.
There is a time to provide advice and offer an opinion, and there is a time not to. Don't be too quick to offer unsolicited advice. It certainly will not endear you to people.
I've learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.