We all have a fundamental right to live free from fear, free from crime, and free from disorder - but while we share that right, we also share the duty to secure it.
Broken-windows enforcement is really about controlling behavior to such an extent you change it: If you deal with the little things, you can keep them from going into the big things. Zero tolerance implies zealotry. It's oppressive. And it's not achievable. You're never going to be in a position to eliminate all crime.
If an African-American or a recent immigrant - or anyone else, for that matter - can't feel secure walking into a police station or up to a police officer to report a crime, because of a fear that they're not going to be treated well, then everything else that we promise is on a shaky foundation.
Cops have been complaining about morale since police forces were created. I used to complain about it a lot when I was a young cop.
I have a temper, and it can flare from time to time, but as I've gotten older and more experienced, I think I use it in a controlled way. Oftentimes, I'm acting.
I've spent my life in the police profession, and I'm proud of that. But I am also very cognizant of the profession's limitations, its potential for abuse, and its potential negative impact.
