When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.
If we care about the average working American, then Wal-Mart matters. A lot.
Money is a short-term result that incentivizes short-term decision making.
The cost of leadership is self-interest.
I love science fiction - always have.
Believing that your competition is stronger and better than you pushes you to better yourselves.