Almost anything is better than three network TV outlets completely controlling the national discourse with their nightly broadcasts. We've moved a long way from that, and that's important.
While I'm optimistic about the direction the world is headed, generally, I think there is a need for constant vigilance and pressure on repressive governments.
The mainland Chinese tend to take a Chinese mainland point of view on controversial issues, and the Taiwanese take another the Taiwanese viewpoint.
There's a big tendency to gravitate toward a closed and proprietary approach too easily.
My view is that good community management is like having good municipal government: You should be able to have dissenting opinions and so on, freedom of speech, but your grandmother should also be able to walk down the street at night without having to worry about getting mugged.
People take issue with individual aspects of Wikipedia all the time. But it's kind of hard to hate the general idea of a free encyclopedia. It's like hating kittens.