We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.
But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908.
The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?'
If you can't tolerate critics, don't do anything new or interesting.
The solar system can support a trillion humans. And then we'd have a thousand Mozarts and a thousand Einsteins.
I grew up reading science fiction.