You can't have a mid-life crisis in the airline industry because every day is a crisis.
You can have parties without spending enormous sums of money.
My suggestion is that if you need someone outside your company to prepare a mission statement for you, then you really don't know what your mission is, and you probably don't have one.
Southwest isn't a 'This is my job, that's your job' kind of company. Being successful is our job, and we're willing to do whatever it takes to achieve that.
I forgive all personal weaknesses except egomania and pretension.
I want to see Texas remain an entrepreneurial powerhouse in the United States.